Dolores Edwards-Hall
Psychotherapy & Counselling

If you're are considering psychotherapy or counselling, you may have some questions. If they're not answered below, please give me a call or send an email.

Do you work online or by phone?

Yes, I use Zoom for online sessions
There is no need to download the software from Zoom
I shall send out an email invitation via Google calendar. The email will include a link to the scheduled meeting. Please make sure your (Google) calendar is set to GMT timezone.

What can you expect at the first session?

We meet for 50 minutes at a mutually convenient time. This gives you a chance to find out more, ask any questions and talk about why you have chosen counselling. Everything we talk about is confidential.

How long does therapy take?

If you wish to continue after the first session, then we meet for 50 minutes once a week. The length of time that therapy can take varies depending on what you want to talk about. We can decide whether to work short-term or long-term during the first couple of sessions.

How can you make an appointment?

You can make an initial appointment by calling me on 07913 248941, or by emailing me at

How long will you have to wait for an appointment?

Normally, I will be able to offer you an appointment within a week of you contacting me.

How much will it cost?

50 minute Sessions are £65

Do you work with Insurance Companies?

Yes I do. Insurances Accepted: Bupa, VitalityHealth, WPA, Aviva, AXA PPP Healthcare

What is the cancellation policy?

When booking an appointment, you are reserving my time to be exclusively with you. I work on the condition that you will pay the full fee for any session that is missed, or cancelled less than 48 hours in advance.


I do not offer emergency support and I cannot guarantee my availability to you outside our agreed session times. If you are in danger in any way, please contact the Emergency Services on 999 or 111, your GP or the Samaritans on 08457 909090.

Where am I located?

I am based in Worcester and Reading.

My psychotherapy and counselling practice is located in central Reading at 56 London Street. It is about a 7 minute walk from the train station and 2 minutes from the town centre. The Oracle car park is nearby.

Mind Garden Therapy
56 London Street
Reading RG1 4SQ

Please buzz the Mind Garden Therapy button at the front door to gain entry. A waiting area is available as you enter the building.

Pay & display parking is available immediately in front of the building. Further parking
is available at the Oracle Shopping Centre or Queens Road Car Park, both of which are a two minute walk away.

London Street is approximately a 7 minute walk from Reading Station and a 2 minute
walk from Reading’s town centre & the Oracle. From Junction 10 of the M4, the drive is approximately 10 minutes without traffic.

View an online map

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